7788 Privacy Policy — Your Data, Our Responsibility

Welcome to 7788. We believe that protecting the privacy of every user's personal information is one of our most important responsibilities. This Privacy Policy explains how 7788 collects your data, where it is stored, how it is used, and how it is kept secure.

7788 (https://7788.wine) is a trusted online betting platform for users in Bangladesh. From cricket and football betting to lotteries and jackpots, we offer a wide range of gaming options. Providing these services requires us to collect certain information, which we handle with full responsibility and care.

By using any 7788 service, you are considered to have agreed to this Privacy Policy. Please take a moment to read it carefully.

7788 only collects information that is necessary to deliver services properly and meet legal obligations. We never ask for data we don't need. Three categories of data are described below:

a) Information you provide directly:

• Registration Details: Full name, date of birth, email address, mobile number, and home address.
• KYC Documents: A copy of your National ID (NID), passport, or driving licence.
• Payment Information: Mobile banking number (bKash/Nagad/Rocket). Full payment details are never stored on our servers.
• Support Conversations: What you write to us via Live Chat or email.
• Selfie Verification: Photos may sometimes be required as part of the KYC process.

b) Automatically collected information:

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Data: Pages visited and time spent, games played, and betting history.
• Log Files: Login time, logout time, and failed login attempts.
• Cookies & Tracking: Session cookies, preference cookies (see details below).

c) Information received from third parties:

• Transaction confirmation details from the payment gateway.
• Risk assessment data from fraud prevention services.

7788 uses the information it collects solely for the purposes outlined in this privacy policy. We never misuse your data. The specific reasons for its use are detailed below:

• Account Management: For registration, login, password recovery, and overall account management.
• Payment Processing: To process deposits and withdrawals securely.
• Identity & Age Verification: To meet legal obligations and ensure the protection of minors.
• Customer Support: To address your complaints, questions, or issues.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Legal Obligations: To provide required information to government or regulatory authorities.
• Promotional Communications: With your consent, we may send you information about bonuses and offers (you can opt out at any time).
• Responsible Betting: To analyze your play patterns and help prevent potential issues.

7788 shares your personal information only in strictly limited circumstances and only to the extent necessary. Your full data is never handed over to any third party.

• Payment Partners: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• KYC Verification Services: Limited data may be shared with licensed third-party providers for identity verification purposes.
• Law Enforcement: Information may be shared with relevant authorities when required by court order, investigation, or legal obligation.
• Security Service Providers: We may work with specialist providers for cybersecurity and fraud prevention.
• Business Transfers: In the event of a change in ownership of 7788, your data may be transferred to the new owner, but this policy will remain in effect.

7788 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser — they are completely harmless to your device.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure security. Disabling these may cause the site to not function properly.
• Functional Cookies: To remember your language preference, display settings, and other preferences.
• Analytics Cookies: To understand which pages are most visited and where issues arise. This data is fully anonymous.
• Security Cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of some features on the site.

7788 uses industry-leading technology to keep your data secure. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
• Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): 2FA is available for an extra layer of account security.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained to prevent data loss.

7788 does not retain your data beyond what is necessary. Our retention policy is determined by legal obligations and business requirements.

Once the designated retention period ends, data is securely deleted or anonymized.

Under 7788's Privacy Policy, you have full rights over your own data. You may exercise the following rights at any time:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Object: You may opt out of marketing communications at any time.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Withdraw Consent: You may withdraw consent for any previously agreed purpose at any time.

7788 is strictly for users aged 18 and above. We do not knowingly collect information from or allow account creation by anyone under 18.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• Age is re-confirmed during the KYC process.
• If any data belonging to a minor is collected inadvertently, it will be deleted as soon as we become aware of it.
• If a parent or guardian suspects their child is using 7788, please contact us immediately at support@7788.wine.

7788 may update this Privacy Policy from time to time. Changes may occur due to service improvements, legal updates, or the introduction of new technologies.

• Advance notice will be sent to your registered email for any significant changes.
• Updated policies take effect 7 days after the date of publication.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• The date of the latest update will always be visible at the top of this page.

We recommend visiting this page regularly to stay up to date with the latest policy.

For any questions, concerns, or requests to exercise your rights regarding our privacy policy, please get in touch with us. Our support team is available around the clock to assist you.